Welcome to our website. Please read this refund policy carefully before placing your order. By completing a purchase or subscription, you acknowledge and agree to these terms.
I. Scope of Application
Our website offers two types of products: one-time purchases and subscription services.
One-time purchases (such as sports equipment, clothing, accessories, etc.)
In principle, refunds or returns without a reason are not supported. Refunds/returns are only permitted in the following situations:
The product has quality issues;
The actual product received is significantly different from the order (e.g., wrong item, missing item).
Subscription services (such as training plans, membership services, etc.)
Subscription fees are generally non-refundable after activation. Users can cancel automatic renewal at any time, but the current billing cycle will not be affected.
II. Refund Application Timeframe
If you meet the refund requirements, please contact customer service to apply within 48 hours of receiving the goods. Applications submitted after this period will not be accepted.
III. Refund Process
Contact customer service and provide your order number and a description of the problem;
Provide photos or video evidence of the product issue;
After approval, we will provide return instructions;
The user returns the product as required;
We will process the refund within 3-7 business days after receiving and confirming the returned product.
IV. Return Requirements
Returned products must be in their original condition, including: unused, undamaged, with all tags intact, and in complete packaging, not affecting resale. Failure to meet these requirements may affect your refund application.
V. Shipping Costs
Return shipping costs incurred due to product quality issues or incorrect shipments will be borne by this website; for returns made with special approval due to personal reasons, the user will be responsible for the shipping costs.
VI. Return Address
Please send the product back to the following address after customer service confirms your return request:
Address: 3100 BIG DALTON AVE STE 170 PMB 726 BALDWIN PARK, CA 91706
⚠️ Note: Packages sent back without customer service confirmation may not be accepted or refundable. VII. Other Notes
This website reserves the right to the final interpretation of these refund terms and conditions, and may adjust or update them as needed based on operational circumstances.
